Privacy Policy

1. Information We Collect

fg6 collects personal data in three primary ways: information you provide directly when registering or using our services, information generated automatically through your use of the platform, and information received from trusted third-party partners such as payment processors and identity verification providers.

1.1 Information You Provide Directly

When you register for an fg6 account or interact with our platform, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, nationality, and government-issued identification number (e.g., National ID Card, passport number).
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postal code within Bangladesh).
• Account credentials: Username and encrypted password. fg6 never stores passwords in plain text.
• Financial data: bKash or Nagad mobile banking number, Rocket account number, bank account details (for bank transfer withdrawals), and Visa/Mastercard details (tokenised and never stored in full on fg6 servers).
• KYC documentation: Scanned copies or photographs of identity documents submitted during the Know Your Customer (KYC) verification process.
• Support communications: The content of messages, emails, and live chat transcripts you send to fg6's support team.

1.2 Data Collected Automatically

When you visit fg6.club or use the platform, certain technical and behavioural data is collected automatically by our systems:

• Device and browser data: IP address, browser type and version, operating system, device type, screen resolution, and language preference.
• Usage data: Pages visited, links clicked, session duration, game history, bet amounts, wagering patterns, and login timestamps.
• Location data: Approximate geographic location derived from your IP address. fg6 does not access GPS or precise device location data.
• Cookie and tracking data: Data collected via cookies, session tokens, and similar technologies as described in Section 5 below.

1.3 Data from Third Parties

fg6 may receive personal data about you from third-party sources in the following circumstances:

• Payment processors: Transaction confirmation data (reference IDs, amounts, timestamps) from bKash, Nagad, Rocket, Upay, and card payment gateways.
• Identity verification providers: Verification status and risk signals from third-party KYC/AML (anti-money laundering) service providers.
• Fraud prevention partners: Risk scores and flagged behavioural patterns from fraud detection services used to protect the integrity of the fg6 platform.

2. How We Use Your Data

fg6 uses the personal data collected from players exclusively for the purposes described in this section. We do not use your data for any purpose beyond what is listed here without obtaining your prior consent.

fg6 does not use your personal data to build advertising profiles or to serve targeted third-party advertisements. Any promotional communications from fg6 itself (such as bonus offers relevant to BPL season or Eid promotions) are sent only to players who have opted in to marketing communications via their account preferences.

3. Legal Basis for Processing

fg6 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing that is required to perform our contract with you — including registering your account, processing deposits and withdrawals, and providing access to games and betting markets.
• Legal obligation: Processing required to comply with applicable laws — including age verification, KYC/AML requirements, and the retention of financial transaction records as may be required by law.
• Legitimate interests: Processing conducted for fg6's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: For any processing not covered by the above grounds (such as sending optional marketing communications), fg6 will request your explicit consent. You may withdraw consent at any time by updating your notification preferences in your account settings or by writing to [email protected].

4. Data Sharing & Disclosure

fg6 may share your personal data with third parties only in the following specific and limited circumstances:

4.1 Payment Processors

To process your deposits and withdrawals, fg6 shares the minimum necessary financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card payment gateway providers. These partners are contractually bound to handle your data securely and only for the purpose of processing the specific transaction.

4.2 Identity Verification Providers

As part of our KYC process, fg6 may share identity documents and personal details with regulated, third-party identity verification service providers. These providers use your data solely to return a verification result to fg6; they are prohibited from retaining or independently processing your data beyond the scope of that verification.

4.3 Fraud Prevention Services

fg6 works with specialised fraud prevention and anti-money laundering service providers. These partners may receive technical and behavioural data (such as IP addresses, device fingerprints, and wagering patterns) in order to generate risk signals. They do not receive your full identity or financial data unless specifically required by a regulatory investigation.

4.4 Legal and Regulatory Disclosure

fg6 may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other public authorities where we are legally required or compelled to do so. In all such cases, fg6 will disclose only the minimum data necessary to comply with the legal requirement and, where permissible, will notify the affected player of the disclosure.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of fg6's assets, your personal data may be transferred to the acquiring entity as part of that transaction. fg6 will notify registered players of any such change via the email address associated with their account, and the acquiring entity will be bound by the same privacy standards described in this policy.

5. Cookies & Tracking Technologies

fg6 uses cookies — small text files stored on your device — and similar technologies to operate the platform effectively, maintain your session security, and understand how players use the site in aggregate. The table below summarises the types of cookies in use on fg6.club:

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies will impair your ability to log in and use the fg6 platform. fg6 does not use advertising cookies, cross-site tracking pixels, or social media tracking scripts.

6. Data Retention

fg6 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to any individual. Where data is retained in anonymised form for aggregate analytics purposes, it is no longer considered personal data and falls outside the scope of this policy.

7. Your Rights

As a player on the fg6 platform, you hold the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of all personal data fg6 holds about you, along with information about how it is used and who it has been shared with.
• Right to rectification: If any personal data fg6 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update basic account information directly in your account settings.
• Right to erasure: You may request that fg6 delete your personal data. fg6 will honour this request to the fullest extent permissible, subject to legal retention requirements (see Section 6). Note that erasure of identity and financial data will necessitate the closure of your fg6 account.
• Right to restriction of processing: In certain circumstances (for example, while a disputed transaction is under investigation), you may request that fg6 temporarily restrict the processing of your personal data.
• Right to data portability: You may request that fg6 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: Where fg6 processes your data on the basis of legitimate interests, you have the right to object to that processing. fg6 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (such as receiving marketing emails), you may withdraw that consent at any time by updating your preferences in your account settings or by writing to [email protected].

fg6 will never penalise you for exercising your data rights. Exercising any of the above rights will not result in your account being suspended or any gaming services being restricted, except in cases where the exercise of the right (such as erasure of identity data) inherently requires account closure.

8. Contact & Policy Updates

8.1 How to Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or fg6's data practices, please contact our privacy team using the details below. All privacy correspondence is handled in English and will receive a response within 2 business days (Bangladesh Standard Time, UTC+6):

• Email: [email protected] (subject line: "Privacy Enquiry")
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

8.2 Policy Updates

fg6 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, registered players will be notified via the email address associated with their account at least 14 days before the changes take effect. The "Last Revised" date at the top of this page will always reflect the most recent update.

Continued use of the fg6 platform following notification of a material change to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and may request account closure in accordance with the process described in our Terms & Conditions.